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Privacy Policy

Information We Collect

We collect information from you when you create an account or make a purchase on our website.

When you register or place an order, you may be asked to provide details such as your name, email address, mailing address, phone number, or payment information. You can, however, browse our site without providing personal information.

How We Use Your Information

The information we collect from you may be used in the following ways:

  • To Process Transactions
    We will never sell, trade, or share your personal information with other companies, except to fulfill your order, and only with your consent.
  • To Send Updates
    The email address you provide for order processing will only be used to send you information related to your order.

How We Protect Your Information

We take various measures to safeguard your personal information when you place an order or enter your details on our site.

We use a secure server and SSL (Secure Socket Layer) technology to encrypt sensitive information, such as credit card details, which is then stored in our payment gateway’s secure database. Only authorized personnel can access this data, and they are required to keep it confidential.

After completing a transaction, we do not store sensitive information like credit card numbers or personal financial details on our servers.

Do We Use Cookies?

Yes, we use cookies. These are small files that your browser stores on your device, allowing us to recognize your browser and remember certain details.

We use cookies to gather anonymous data on site traffic and user interactions, which helps us improve the user experience and enhance future features. We may work with third-party services to better understand how visitors use our site, but these parties are prohibited from using your data for other purposes.

Do We Share Your Information?

We do not sell or share your personally identifiable information with outside parties, except when necessary to run our business or fulfill your orders. Trusted third-party service providers that help us operate the website or process payments may have access to your information, but they are required to maintain its confidentiality.

We may also disclose your information when required by law, to enforce our policies, or to protect the rights, safety, or property of ourselves or others. We may share non-personally identifiable information with others for marketing or advertising purposes.

Third-Party Links

From time to time, we may link to third-party products or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We welcome your feedback regarding any of these external sites.

Intellectual Property Rights

The content on our website, including text, images, graphics, designs, trademarks, and other materials, is owned by Thread Lane or other third parties. It is protected by copyright and trademark laws and is for personal, non-commercial use only.

Privacy Policy Scope

This privacy policy applies only to the information we collect through our website and does not cover information collected offline.

Changes to Our Site

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice. You agree that we are not responsible for any changes or interruptions to our services.

Your Consent

By using our website, you consent to our Privacy Policy.

For further information contact us at hello@threadlane.com.au